We collect several different types of information from you in order to properly provide you with the Services:
When you register with PitchPal, you provide us certain information voluntarily, such as your name, e-mail address, and password. If you choose to create a PitchPal account via Facebook, you may also register in this manner, in which you will provide your Facebook username to authenticate your identity, but do not receive or store your Facebook password. This information is used to create your account with PitchPal.
USER PROVIDED INFORMATION
Upon registering with PitchPal, your account will allow you to record sounds, audio, video, and recordings. You provide this information to PitchPal, and it will be obtained in order to transcribe the recordings and to provide the Services to you and to improve internal technologies. We may collect video recordings from you in order to receive feedback to improve and update the Services.
We use third-party analytics services and data providers to collect non-sensitive user information sent by your device, such as your IP address, browser types, operating systems, search terms, and other statistics and information that assists us in improving the Services. We use and analyze this information to determine ways to better improve your experience with our Services.
The information we collect is important in providing the Services to you. We use such information to provide you with the best user experience, to improve the Services, and to troubleshoot any issues. We will only share your information to:
· Third Party Service Providers. PitchPal uses third party service providers, such as data storage, payment processing, hosting, servers, and transcribers (“Service Providers”). These Service Providers will be given access to your information as reasonably necessary to provide you with the Services. These Service Providers may receive your non-identifying information to perform research and analysis.
· Affiliates. We may share your non-identifiable information with affiliate companies of PitchPal, including partners, advertisers, or other companies licensed by or partnering with PitchPal (“Affiliates”). Affiliates may use the information to provide more analytics and research, assist in improving our Services, and/or to provide services on their own.
· Legal Purposes. We may share your information for legal purposes, such as responding to a subpoena request or court order, to exercise our legal rights, to defend against legal claims, and to protect PitchPal from any illegal activity or fraud.
Further, you may choose to share your information within the Services to third parties. We may give you with the opportunity to voluntarily make any of the information you provide public and shareable, an option you may choose on your own.
INFORMATION STORED AND SECURITY
The information we collect from you may be stored and processed by our Service Providers within the United States. We will retain your account information for as long as you use the Services and for a reasonable time thereafter. Should you choose to terminate your account, we will delete your information in a reasonable time, but some information may remain for our records, or as otherwise required by law.
We take commercially reasonable and appropriate measures to prevent the loss, misuse, and alteration of your information by carefully limiting access to the database in which your personal information is stored. Even though we follow reasonable procedures to protect your information, PitchPal cannot ensure or guarantee that your information will be secure in all circumstances. You are responsible for maintaining and safeguarding your password and account information, and for controlling access to your account. Should you believe that someone is attempting or has improperly accessed your account, please contact us immediately at email@example.com.
MODIFYING YOUR INFORMATION
You may update your account at any time by logging in and manually changing your own profile. If there is any incorrect information that you would like to modify, which you are unable to do so on your own, e-mail PitchPal at firstname.lastname@example.org, and we will make such modifications for you.
PitchPal is not directed to anyone under the age of 13, thus, we do not knowingly collect information from anyone under 13 or knowingly allow any such individual to register for the Services. If we become aware that we have inadvertently received personally identifiable information from someone under 13, we will delete such information from our records as soon as practicable.
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